Debra Burlingame

Flight attendants still unsung heroes

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Julie Jacobson / AP file: Two United flight attendants look to the actual crash site just before the start of the memorial service at the temporary memorial to Flight 93 near Shanksville, Pa., on Sept. 11, 2002.

Charles Leocha, MSNBC’s travel columnist, says, “When it comes to safety, air crews are your first line of defense“:

The war on terror continues, and yet few remember that the first casualties were flight attendants. In the six years since 9/11, there have been many ceremonies and many remembrances for those who died in that day’s tragic events. Police officers, firefighters and other first responders gather every year with political bigwigs on stages across America. Sadly, flight attendants are almost never included. That’s a shame. I’ve said so on every anniversary of the September attacks, and I say so again this year.

Airline flight attendants are unsung heroes in this country’s “war on terrorism.” Recent events demonstrate that this is true now more than ever. The efforts to attack us have not abated, but they have been thwarted by better intelligence and higher levels of security. For example, when terrorists came up with new ways to mix explosives with liquids last year, the Department of Homeland Security banned liquids aboard the nation’s aircraft. Once again, flight attendants found themselves on the front line of a war whose battles are constantly shifting while ever exposing them to danger.

Every time a plane takes off, every time a traveler stands up and walks toward the cockpit, and every time a passenger ducks behind his seat to dig through carry-on luggage, flight attendants go on high alert.

Are our memories so short?

Flight attendants were the most consistent source of information on 9/11 when, at the risk of their lives, they phoned airline operations personnel to let them know about the hijackings; they even provided seat numbers and descriptions of the hijackers. Flight attendants were most certainly involved with the in-cabin attack on the terrorists aboard United Airlines Flight 93, which crashed in the fields of Pennsylvania instead of into a building on Pennsylvania Avenue.

Later, in one of the few instances of terrorism thwarted in the act, a diminutive flight attendant physically prevented a fanatic from lighting a fuse to a shoe-bomb that would have downed American Airlines Flight 63 in the middle of the Atlantic Ocean.

So, let’s get our priorities straight.

Please read the whole thing.

We must always remember

Terror attacks were an act of war, not simply a tragedy to be mourned

Six years ago, I turned on my television and saw the sickening image of an airplane flying directly into the south tower of the World Trade Center. I did not know that at precisely that moment, somewhere in the skies over the Ohio-Kentucky border, my brother was fighting for his life in the cockpit of his commercial airliner. It would be another 35 minutes before his plane crashed into the Pentagon’s west side.

Though the term “9/11 family member” had not yet become part of the Sept. 11 lexicon, my first thought upon seeing the plane turn and slam into the World Trade Center was of the pilots in the flight deck and the added sorrow that their families would have to live with for the rest of their lives, seeing this video.

Until I was notified of my brother’s fate, I was no different from everyone else that morning, horrified and overwhelmed by the shocking scene unfolding in lower Manhattan. After learning that people were jumping from the towers, I believe I began to depersonalize what I was seeing.

The human psyche can absorb only so much. Anyone who had been inside the World Trade Center towers or seen them upclose knew that jumping from that height was like leaping from the clouds. The day was only beginning.

A recent newspaper article suggested that the 9/11 commemoration “decibel level” should be “scaled back.” Mourning the dead too loud and too long impinges on the living, the article said. Life goes on. I wouldn’t disagree. But it is extremely important to distinguish between public mourning and public remembering; otherwise, the phrase that was as ubiquitous as the American flag six years ago, “Never Forget,” and invoked with tearful or angry rectitude, is rendered hollow. We all meant it, whether the cause was revenge, retribution or simple recognition of our common humanity.

None of us wants this to happen again, but as time goes by, why can’t we all agree, as we did then, about what took place that day?

There is a disturbing phenomenon creeping into the public debate about all things 9/11. Increasingly, Sept. 11 is compared to hurricanes, bridge collapses and other mechanical disasters or criminal acts that result in loss of life, with “body count” being the primary factor that keeps it in the top spot of “worst in the nation’s history.”

Misremembering is as dangerous as forgetting. If we must know one thing, it is that the Sept. 11 attacks were neither a natural disaster, nor the unfortunate result of human error. 9/11 wasn’t the catastrophic equivalent of a 3,000-car pileup.

The attacks were not a random actof violence or insanity. They were a deliberate and brutal act ofwar committed by religious fanatics engaged in Islamic jihad against the United States, all non-Muslim people and any Muslim who wishes to live in a secular society. Worse, the people who perpetrated the attacks have explicitly told us that they are not done.

Sept. 11 is a date that comes and goes once a year, but “9/11” is with us every day. The body count keeps rising – Bali, Riyadh, Istanbul, Madrid, Beslan, London, Amman.

We now clearly know that the 1993 World Trade Center bombing was part of the holy war against America. When we previously dismissed this as a random attack by crazy men and declared ourselves lucky that “only six lives were lost,” we effectively disarmed ourselves. Eight years later, six became 3,000. While the comparison to other “tragedies” may help us cope with what has befallen us, we must resist being glib and intellectually careless.

Our fellow human beings were not “lost” in 1993 or on 9/11. They were torn to pieces. We must not give the enemy any quarter. We must confront the reality of their acts.

We must refuse to be fooled by their propaganda, which is meant to appeal to our own moral vanity – the belief that we can appease them by responding to their outrageous demands for accommodation, their open threats and their hateful rhetoric with even more forbearance.

Several months after the Sept. 11 attacks, I was asked to look through a thick, three-ring binder put together by the FBI, a catalogue of objects – photographed and numbered – that were the unclaimed personal effects of the 184 victims who perished at the Pentagon. They included things such as buttons, uniform insignia, house and car keys, wedding rings, shoes, personalized coffee mugs and, saddest of all, a miniature, hot-pink luggage tag with a flowery design meant for a little girl’s travel bag.

These mundane objects, the commonplace detritus of lives cut short, were deeply moving to see, perhaps because they were not some grand eulogy or noble tribute, but simple reminders of the fact that people like you and me went to work or boarded those planes on that lovely Tuesday morning, never dreaming that this was the last clear blue sky they would ever see.

Perhaps it is human instinct to turn away from suffering that goes on too long. We should celebrate life rather than wallow in grief. But we should vigilantly guard against self-delusion and denial as a means of coping with the terrible reality that we all lived through six years ago. There was a reason that we felt unified then.

The horror of what we experienced, individually and together, stripped away all the things that divide us today. We clung to each other, forgave each other, and were kind to each other, knowing that, in the end, we would only persevere together. Today of all days, that is something we should never forget.

Editor — Debra Burlingame is a co-founder of 9/11 Families for a Safe & Strong America, the sister of Charles Burlingame III who was the pilot of American Airlines flight 77 that terrorists hijacked and then crashed into the Pentagon on Sept. 11, 2001, and a director of the World Trade Center Memorial Foundation.

Her commentary also appeared yesterday in the New York Daily News